Terms and Conditions

Introduction

These Terms and Conditions govern your use of Sema.chat and all related services provided by Yangu Services Ltd ("we," "us," "our"). By accessing or using Sema.chat, you agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy.

Data Protection and Privacy

We are committed to protecting your personal data in accordance with the Data Protection Act of Kenya. By using our services, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.

Marketing Communications

By accepting these Terms and Conditions, you consent to receive marketing materials and notifications from us via SMS, WhatsApp, email, or other mediums. These communications will inform you about new services, updates, and promotional offers related to Sema.chat.

Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting our customer support.

User Obligations

Accurate Information: You agree to provide accurate and up-to-date information during the registration process and to update your information as necessary.

Lawful Use: You agree to use Sema.chat only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the service.

Intellectual Property

All content, trademarks, and data on Sema.chat, including but not limited to software, databases, text, graphics, icons, and hyperlinks, are the property of Yangu Services Ltd and are protected by applicable intellectual property laws.

Limitation of Liability

Yangu Services Ltd will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of or inability to use Sema.chat, including but not limited to damages for loss of profits, use, data, or other intangible losses.

Refund Policy

All sales for services provided by Sema.chat are final. Refunds will only be granted in cases where the service has not been delivered as described or in the event of a billing error. To request a refund, you must contact our customer support within 7 days of the transaction, providing full details of your claim.

Once your refund request is received, we will investigate and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 14 business days, and a credit will be applied to your original method of payment.

Please note that we are not responsible for any additional fees or delays that may be imposed by your bank or payment provider.

Service Availability

While we strive to ensure that Sema.chat is available at all times, we do not guarantee that the service will be uninterrupted or error-free. We reserve the right to suspend or withdraw the availability of all or any part of Sema.chat without notice.

Changes to Terms and Conditions

We may revise these Terms and Conditions from time to time. The most current version will always be available on Sema.chat. By continuing to use our services, you agree to be bound by the revised Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or related to the use of Sema.chat will be subject to the jurisdiction of the courts of Kenya.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Yangu Services Ltd
info@yangu.me
+254719343434